Refund policy for digital products is important to understand before making any purchase. At Diginesthub, we provide clear rules for refunds on eBooks and WordPress license activation services.
At Diginesthub, we are committed to delivering high-quality digital products and services that help you succeed. We want you to be fully satisfied with your purchase, and this policy is designed to ensure clarity, fairness, and transparency.
Important Notice (Please Read Carefully)
Some of our products, especially WordPress plugins and themes, are provided as license activation services only.
- No downloadable files are provided
- Activation is done manually on your website
- Each order is valid for one domain only
Once the service is completed, it cannot be reversed or refunded.
Our Refund Commitment
We stand behind the quality of our digital products, including eBooks and resources, and aim to provide real value. However, due to the nature of digital products and services, specific conditions apply.
Refund Eligibility (Digital Products Only – eBooks, PDFs, etc.)
Non-Delivered Products
If you experience issues accessing or downloading your product (broken links or technical errors), contact us within 14 days at contact@diginesthub.com. We will fix the issue or provide a full refund if delivery fails.
Incorrect Purchases
If you purchased the wrong product by mistake, contact us within 7 days, and we will review your request for a possible refund or exchange.
Content Not as Described
If the product does not match the description, contact us within 14 days with details. Refunds are not guaranteed but may be granted at our discretion.
WordPress Products (License Activation Services)
For all WordPress-related products (plugins, themes, etc.):
- This is a service, not a downloadable product
- We install and activate the license directly on your website
- The license is tied to your domain name
No Refund Policy
All WordPress services are strictly non-refundable once completed.
- Change of mind after activation
- Domain change after activation
- Providing a temporary or incorrect domain
- Misunderstanding of the service (activation only)
- Any request made after successful activation
If you change your domain later, the license will not transfer and will require a new activation.
Non-Refundable Cases (General)
- Change of mind after purchase
- Successful download of the product
- Requests made after 14 days
- Any service already delivered (including WordPress activation)
How to Request a Refund
- Email: contact@diginesthub.com
- Include your order number
- Provide a brief explanation
We will respond within 48 hours.
If approved, refunds are processed within 3–7 business days via your original payment method.
Our Promise
We are here to support you. If you face any issue, we will do our best to help — whether it’s technical support, guidance, or clarification.
Your satisfaction matters to us.
Contact Us
Email: contact@diginesthub.com
Response Time: Within 48 hours