Refund and Returns Policy

At Diginesthub, we’re committed to delivering high-quality digital products that help you succeed. We want you to be thrilled with your purchase, and we’ve outlined our refund policy below to ensure clarity and transparency.

Our Refund Commitment

We stand behind the value of our eBook and aim to provide you with tools to create standout content effortlessly. However, due to the digital nature of our product, we have a clear refund policy to balance customer satisfaction with fair business practices.

Refund Eligibility

• Non-Delivered Products: If you experience any issues accessing or downloading your eBook after purchase (e.g., broken links or technical errors), please contact us at contact@diginesthub.com within 14 days of your purchase. We’ll promptly resolve the issue or provide a full refund if we’re unable to deliver the product.
• Incorrect Purchases: If you accidentally purchase the wrong product (e.g., mistaking our eBook for another), reach out to us within 7 days of purchase, and we’ll work with you to correct the error, which may include a refund or exchange, depending on the situation.
• Unsatisfied with Content: We strive to ensure our eBook meets your expectations as described on our sales page. If you feel the product doesn’t align with what was promised, please email us at contact@diginesthub.com within 14 days of purchase with details about your concerns. While refunds for digital downloads are not guaranteed (see below), we’ll review your case fairly and may offer a refund at our discretion.

Non-Refundable Cases

Due to the nature of digital products, which can be copied or retained after download, we generally do not offer refunds in the following cases:

• Change of Mind: If you simply decide you no longer want the eBook after downloading it, we’re unable to offer a refund. We encourage you to review the product description and sales page carefully before purchasing.
• Successful Download: Once you’ve successfully downloaded the eBook (in PDF), refunds are not available, as we cannot reverse access to the content.
• Failure to Contact Us: Refund requests made after 14 days from the purchase date will not be considered, except in exceptional circumstances at our discretion.

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at contact@diginesthub.com within 14 days of your purchase.
2. Include your order number (found in your purchase confirmation email) and a brief explanation of your request.
3. Our team will respond within 48 hours to confirm receipt and discuss next steps.

If approved, refunds will be processed to your original payment method (e.g., Stripe, PayPal) within 3-7 business days, depending on your payment provider.

Our Promise to You

We’re here to support your content creation journey. If you have any issues with your purchase, we’ll do our best to make things right—whether that’s troubleshooting access, answering questions, or addressing concerns. Your satisfaction is our priority, and we appreciate your trust in our products.

Contact Us

Questions about our refund policy? Reach out anytime:

• Email: contact@diginesthub.com
• Response Time: Within 48 hours

Thank you for choosing Diginesthub. Let’s ignite your creativity together!